You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. Note: it is They're on the back of your Hub. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. 16-08-2022 The default mode here is Mode 1. Set the security level for your Hub's wireless connection -. Sorry not much help really. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. You'll then be able to change these settings: Separate Bands By default, your Smart Hub will have this switched off. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! on We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Then click on Advanced Settings. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Note: you'll need a Dynamic DNS service provider to use this feature. >, How do I turn off BT Access Control for a device? on >, How do I turn wireless on and off on the BT Hub? If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. How do I use my Smart Hub as a modem only? 15h07. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. >, How can I set up or change the admin password on my BT Hub? Youll be asked to enter the new password twice, to make sure its correct. Any thoughts on this would be welcome. Have you tried Chrome or another browser. If this happens get in touch with us. Select Save to store your changes. From the Hub Manager, click on Advanced Settings, then Wireless. Important! BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. IP address Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. Only change it if you're having connection problems with your device. Enter your BT hub admin password. A master socket is the main socket for the phone line in your home. Well help you ease the pain and get you to a solution - fast! Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? >. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. A steady blue light on the front of the Hub means everything's OK. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. You'll need your Hub's wireless network name and password. Depending on your socket type, you might need to use a filter. Alternatively choose your Hub from the dropdown to find out how to connect. Then prompt your device to connect to the Hub. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem Follow the instructions that automatically appear on the screen to change your password. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. They'll give you all the details you need. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Our helpful guide shows you how to change the admin password on your BT Hub. It's on or it's off. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. This will open the Hub Manager, Enter the admin password. And some questions nobody really wanted the answers to. Security Password Enter your email address to subscribe to this blog and receive notifications of new posts by email. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. You can re-use your filter and Ethernet cables, so please keep them. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. This will open the Hub Manager. With Band Steering on, the Hub steers your devices to the best wireless band for them. WPA-Auto - if you're having problems connecting older devices. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Looking for tips on how to squeeze the best performance from it? If you have it, unplug all your old broadband kit, including your old power plug. This means when you search for your Hub in the list of wireless names on your device you'll only see one. How do I change my Smart Hub's wireless settings? The light on the left of the Hub will flash blue. (Make sure you're connected to your home network.) Enter your current password followed by your new one. If there is already some text in the address bar. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. >, What is the Wireless mode feature on my BT Smart Hub? This table shows the main differences between them. Make sure that your computer is connected to the Smart Hub via Ethernet or . This means when you search for your Hub in the list of wireless names on your device you'll only see one. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. How do I set up port forwarding on my BT Hub? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Click Advanced Settings Click Wireless Enter the admin password. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Then fill in the details for your Dynamic DNS service. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? This takes a few minutes. Then follow these simple instructions: You will be asked to enter a password. How do I connect my device to my BT Hub by Ethernet cable? Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? If this happens get in touch with us. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Got a BT Business Smart Hub 1? You can turn it on or off. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. WPS However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. When your device connects, it automatically chooses the best wireless band. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. The BT Mini Hub doesn't support application sharing or port forwarding. You can re-use your filter and Ethernet cables so please keep them. You'll find it on the back of the Hub if you haven't updated it. >. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Are you having problems with BT Hub Manager? Youll find it on the back of your Hub. It's also easy to see the Hub Manager across all devices. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Full Fibre customers wont use microfilters. Click here for more about setting up Full Fibre yourself >. Wireless mode Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Your Hub will be called something like BT-XXYYXX. >, How do I turn off BT Access Control for a device? You can edit names and devices anytime you want. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution WPA2 - the default setting (we strongly recommend you use this). Full Fibre customers wont use microfilters. Your Hub will be called something like BTHub6-ABCD. How do you turn off wifi? When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. There are a few things to try here. Every device that uses the internet sends its packets of data through specific ports. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Click on the title and picture of your Hub to see links to all our help. If this happens get in touch with us. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If you want to make any changes to the hub settings, you'll need the admin password. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. They're on the back of your Hub. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Re: BT Smart Hub 2 manager and Windows 11. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? This takes a few minutes. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. How can I turn it on and off? If all else fails, give BTs Helpdesk a call on 0800 800 150. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. If you change this, you can check the strength of your new password - aim to get the strength bar fully green. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Security type >. The Hub Manager is where you can change or view your Hubs settings. It may be your browser causing the issue do check in its settings or in your Antivirus program. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. >, How do I see which of my BT Hub's wireless bands my device is connected to? 16h12. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. >, How do I see which of my BT Hub's wireless bands my device is connected to? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. Press the Power button on the back of the Hub to turn it on. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). This site uses Akismet to reduce spam. No, it really is that simple. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. >, What is the Smart Wireless feature in my BT Hub? on how do I find out what download speed I should be getting? Channels Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. When your device connects, it automatically chooses the . If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. To get the latest on your appointment, go to www.bt.com/ordertracking>. We know its a clich but resetting works more often than youd think. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. 16-08-2022 and many others. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. How do you access the BT Smart Hub Manager? Youll need the Admin Password for Hub Manager to make changes to the advanced settings. You'll need your Hub's wireless network name and password. BT hubs are the centrepiece of BT home broadband. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? From the Hub Manager, click on Advanced Settings, then Wireless. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. You dont want your neighbours taking advantage of the internet connection that youre paying for! Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! You'll find it on the back of the Hub if you haven't updated it. Wait 5 minutes, then start reconnecting the cables. on In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. >, BT Home Hub 5 - Information and troubleshooting guide. It's not an extension socket, Press the Power button on the Hub to switch it on. First of all, you need to be at home using a device thats connected to your BT broadband hub. Remember you need to save any changes you make. To set up port forwarding, click a dropdown for your model of Hub. How can I turn it on and off? With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. Here's how to set up a Hub 4 or Hub 5. Go back to: Here are some answers to help you If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. >, Where do I find the default admin password for my BT Hub? From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? You can then enter your password in the usual field to access BT Hub Manager. Advanced settings How do I view the devices connected to my Smart Hub? Full Fibre customers wont use microfilters. Once youre logged in youll see a button for Advanced Settings. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. First, you need to connect to the router's web management page, so that you can change the settings that you want. How do I control the time when devices can access the internet on my Smart Hub? Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Web admin interface of the BT Smart Hub 2 router. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? BT Devices Can not access hub manager - 192.168.1.254 (or any. 15h14. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Band Steering You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. 16h26. It only works when Separate Bands is off. >, Where do I find the default admin password for my BT Hub? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. This last screen permits me to then continue and arrive at the hub home page. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. If it's not listed you'll need to create a new port forwarding rule. Wireless Struggling with your BT router login details? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. Go to the Smart Hub 1 guide. Network Name The video below shows you how to set up your BT Smart Hub. If you have it, unplug all your old broadband kit, including your old power plug. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. If you've turned Separate Bands on, you'll be able to select the channel for each band. If you dont have a battery unit, unplug the modem. You'll then be able to change these settings: Separate Bands. >, How do I set up port forwarding on my BT Hub? It's not an extension socket. It's also easy to see the Hub Manager across all devices. If it isn't blue, see connection troubleshooting below for help with connecting. For security reasons you might want to change the admin password for your smart hub manager every now and again. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. Copyright 2022. >, How do I set up port forwarding on my BT Hub? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Whats next? Wait until the lights on the modem are solid green, then plug in the Smart Hub. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. If you do have a problem with the Wi-Fi, this may reveal what it is. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. Instead the Home Hub 5 connects to the Openreach modem (or ONT). By default, your Smart Hub will have this switched off. How do I set up port forwarding on my BT Hub. Unplug the battery pack from the power supply. Switch off the router and switch it back on again. If you want to make any changes to the hub settings, you'll need the admin password. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. The master socket is the main socket for the phone line in your home. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. not the same as the wireless password. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. How do I assign multiple Static IP addresses on the Smart Hub? Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Email Barry at barry@bigtechquestion.com. 3. You want to fiddle with the settings of your BT Smart Hub. If you've still got problems, try our Broadband troubleshooter>. You can configure your Hub to use Dynamic DNS. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. The password should now be changed to something of your choice. Choose BT Access Control from the options. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. >, How can I set up or change the admin password on my BT Hub? However, if the Wi-Fi has dropped out, you might not see the settings. How can I set up or change the admin password on my BT Hub? If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Press the Rescan button to make it scan again. It's also easy to see the Hub Manager across all devices. This table shows the main differences between them. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Announcements, Guides & Community Updates. >. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. The light on the front will change colours while your Hub sets itself up. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. None - anyone can connect to your wireless network without entering a password. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP.
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