A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Any updates. Pay by refund option provides the taxpayers with an option that they can easily pay for tax preparation fees when the IRS issues a refund of their tax. I don't owe any state level back taxes, and otherwise have nothing that should've deducted anything from my account. From the analysis of most cases, the common reasons that can be identified are: The advance refundable tax credits that youre paid in advance against your future tax returns. The bank didnt charge you extra, the feds sent less. Uh huh, do you see in there any other notes "nope" Solved: I got a direct deposit from "TAX PRODUCTS . Ok tpg charges a 40$ bank processing fee plus whatever your transmitter fee is. Not sure what to do at this point. @Ortizj49tkd If you see a transaction listed as Tax Product PE2, typically that refers to the amount you paid TurboTax to prepare your return. Santa Barbara Tax Products Group Llc Complaints. Calls were transferred to supervisors who are beyond rude. they said 1-2 business days. I know my filing fees from TurboTax would've equated to $160 (federal e-file, 2 states, fees). But where is that $20 going?! Therefore, your review page is showing a Direct Deposit to them. Unacceptable customer service. TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. The IRS processed and funded my refund and somehow my bank returned it. I've been calling you people nearly every day since the 11th after I was already told on the 1st that my check was already in the mail. My refund from federal was due to come today and 1000's short of what federal refund site says it is. The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. It shouldn't take this long to electronically deposit. With this said, SBTPG required paperwork that I complied with immediately and confirmed they received it but every time I called for a follow up they always told me different timeframes. TAX PRODUCTS PR1 SBTPG LLC PPD Post to Facebook Post to Twitter Subscribe me Can you help us by answering one of these related questions? Santa Barbara Tax Products Group-they are the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Sbtpg Com Check Verificationcom show that sbtpg. Treasury Offset Program(TOP) is a reason why your tax refund was less than expected. I get a check from University Bank aka Santa Barbara Tax Products Group. I will help you get rid of excess weight and achieve your health goals. On the one hand, the collaboration of these service providers brings ease to the consumer (taxpayer end), but on the other hand, sometimes, it can become a problem for the taxpayers. Thats handled by an intermediary company called SBTPG (aka Tax Products Group.) The IRS will send you a letter of explanation when your refund is less than you expected you can also get this information by looking up your refund at the IRS Wheres My Refund page.. June 4, 2019 3:05 PM What is tax products pe2? Tax Professional Dashboard. IDK anymore. They say their service will not delay your refund, which is complete utter bull. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. . Community Experts online right now. My refund was meant to be $1343. Login instructions - creating your TPG account. Products We make tax time easy Checking on your refund? My E-mail is hess72384@gmail.com. The ID itself is the fee taken out from your refund as part of the agreement when you used these outside services. The remaining refund is transferred to you through the payment method that you had specified when choosing a pay-b-refund option. I've checked with the IRS "Where's my Refund" site and show no adjustments. It is true that most taxpayers, whether individuals or small businesses rely on the tax return filing software. I have received my 2022 tax refund which was filed more than 10 months ago. These cookies ensure basic functionalities and security features of the website, anonymously. Walmart very quickly says "problem" and to call their 800 number as there is a "credit issue" who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. DO NOT USE THIS COMPANY! I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. IRS shows my return processed to bank (obviously without fee deducted). I put my info in correctly. This will surely increase the credibility of your complaint. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. I asked for Tracking "well we normally don't do that" These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Reddit's home for tax geeks and taxpayers! Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. They never asked me for ID or SS card! After doing a bit of looking around, I tracked it back to Santa Barbara Tax Products Group. It contains or requests illegal information. However, we have enlisted the products offered by TPG. They are the ones that filed a fraudulent joint tax return under my ss. Sbtpg llc tax products pr1 phone number vhie Level 9 (Master) 1915 Answers, 20 Friends, 163 Followers "They charge any outrageous amount of your refund that are exceeded for merely accepting." 2 1 This is representing the assisted tax refund programs that are crapped. Step 2: File the tax return The tax return will include TPG's info so the IRS and/or the state will know where to send the tax refund. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. This is my 1st year doing this! sonicwall site to site vpn not connecting. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. Notice. TPG serves consumers nationwide with tax-related financial products and services that provide value, are fairly priced and satisfy consumer need. I received my tax refund through something called PE1. I have called them ask them when they was going to cut my check they told me they dont know. SBTPG is hurting Turbo Tax business. Here is a three-step working process of the pay-by-refund option: If youre getting services from one of the tax professionals or online tax preparation services that have partnered with TPG, you will get this option. It stands for Santa Barbara Tax Products Group or formally known as TPG. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. Website stated funds were direct deposited which my account shows it was rejected and sent back to TPG. What do TAX PRODUCTS PE4 SBTPG LLC means? Friday - No check - 3rd call - third lunch hour spent on hold. If you have any concerns about discrepancies over the amount of your refund, please contact the IRS directly: How do I contact the Internal Revenue Service (IRS)? But actually, she was making double the amount that each of the companies calculated as withholding tax. They sent it back to sbtpg . But wait, there's more! The IRS started sending the third Economic Impact Payments to eligible individuals on March 12, 2021. Now I need to wait two or three weeks for a new card before I can re-apply for MY REFUND while they hold it. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! The common concerns shown by many clients on forums look like this: My refund is $59 less, not including the $117 I was charged by TurboTax. It does not store any personal data. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. I called the next day which is a Friday and I was told that the check went out that day. You'll decide how you want to receive your refund amount too. Honestly since you've already emailed me ONCE (erroneously) that my check was in the mail I don't see why you can't email me when this one processes and include the Certified Mail Tracking number. Did some one claim a dependent you did? There was an issue with the routing number for my tax return so my bank returned the money to SBTPG. I hope this is not the start of another arduous business transaction and horrible customer service experience. Contact Information Santa Barbara Tax Products Group. The offset program is implemented against the non-IRS Debt Offset that can be checked in tax topic code 898. How do I get my refund if sbtpg sent it ach method?. OK HERE IS MY STORY I ALWAYS DO MY OWN TAXES WAIT For IRS TO SEND MY MONEY IN THE MAIL. When IRS adjusts her W4, she will be entitled to a lower refund than she actually thinks. Community Experts online right now. The cookies is used to store the user consent for the cookies in the category "Necessary". Then SBTPG's bank sends the rest of the Federal refund to your bank account. TPG is a proud supporter of the following organizations GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. SBTPG exists to simplify tax preparation fees. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. Jerry and Johnnie moser. Pr1 sstpg llc Taxproduct pr1 . Your email address will not be published. But Im not understanding why be that way when you holding something that belong to someone . They have been serving the consumers with tax-related financial products and services. I want in on this. TurboTax Premier - Cost: $79.99 + $39.99 for each state return. Understanding About Form 8915E-T: What is It and When Will It be Available on Turbotax? My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. Have you heard anything about your check? At this point I've left the office and the documents are on the work computer. How do I contact Santa Barbara Tax Products Group (SBTPG)? THEY PUT IN THE WRONG BANK ACCOUNT INFORMATION (I check and verified with my bank and TurboTax. . Here's the fun part, the amount deposited into my account was $409. We faxed all the documents liked they asked and they said his SS card was tampered with.. HAHA very funny it was still attached to the paper they send it in the mail attached to. Any follow up to this? Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. Taxpayers can file taxes online through tax software like TurboTax. Hi there boys and girls ME again. Step 1: Choose to pay-by-refund Whether using a tax professional or doing it yourself, select the pay-by-refund option before your tax return is filed. So yeah, now (supposedly) a check is being cut and mailed to me. So I told him why I didn't do that? Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. The IRS will issue the 3rd stimulus payment to the same bank account used for a taxpayer's 2nd stimulus payment. They have yet to claim that they have my money. Some Americans have been surprised by a deposit from the Internal Revenue Service in their bank accounts. Every year it would show as IRS REFUND. Fond of real science, real food, sunshine, innate immune system and natural health. The method as specified above looks pretty simple, and theres nothing grey. I was on hold for over two hrs only to be hung up on. In the case of the U.S., tax reforms and laws have been in effect in the last few years, resulting in taxpayers getting lower refunds than expected. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. There is a SERIOUS problem with SBTPG! They recommend we get it cashed at WALMART?!? File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. (Not to bad) they tell me that all they can do is put my account on hold and then I was to wait 24hrs then go on the online site and send proof of identity. When they do not read the terms & conditions carefully or do not understand the right way of doing things, it can lead to frustration. I checked with my IRS ID. It is offensive or harmful. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. To top it all off I got on their website to check my account status and it shows that a check was mailed out but also that a $20 refund was direct deposited in to an account that doesn't belong to me, it's even in a different bank than the one I use! SBBT never contacted me to tell me jack ### about even having my $. TurboTax Deluxe - Cost: $59.99 + $39.99 for each state return. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. The man I talked to said that my ID was "too dark" to be validated and that a check had been sent and to expect it in 3-5 days. Company called tpg products SBTPG llc 220330. Santa Barbara Tax Products Group. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. Pay for tax preparation with your tax refund TPG takes all associated fees out of your tax refund, making it easy to pay for tax preparation. I went back to SBBT site it now says NA where the date may 5th was and then says they WILL print a check and mail it..WHY>? Here's the . I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. Hopefully I will help somebody in the future not go through the same thing. Share your photos and videos with others to prove the truth of your words. The most common causes can be multiple jobs, too few withholdings, or making more money than last year. Refund is less and comes from "TPG PRODUCTS SBTPG LLC". Tax products pe3 sbtpg llc tax products pe1 co entry descr sbtpg llc sec ppd orig id 3722260102 tax products pe4 orig ach credit tax products per sbtpg pr4 source: I received a deposit . I HAVE found a lot of complaints about TAX PRODUCTS PE1 SBTPG LLC who you do business with . Here's . On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. Tax sbtpg products llc for pe5. Tax products pe5 for sbtpg llc. what was this deposit for? They dont have to pay anything upfront when they avail of the option. TPG Products SBTPG LLC is a business-to-business provider of tax-related financial products and services, including refund transfers, check processing, and auto collections. This happened to me. It does not make sense. What would you like to ask? Submit a complaint and get your issue resolved. Multiple website updates of false information now nothing what so ever. I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. Why is that? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Did you miss something? ive receive money in the bank but its not the exact amount ,im 70.00 dollars short :: Ask Me Fast Visitors to this page also searched for: Pr1 sstpg llc Taxproduct pr1 1119 Community Experts online right now. Create an account to follow your favorite communities and start taking part in conversations. Besides, we will focus on the case of TPG Products and Turbotax customers and will try to solve the query. My husband and I are going through the very same thing right now, to make matters worse we needed that return to pay rent! He even told/asked me sarcastically if my TP's office is far from my house why is that so hard to go there to have it signed? A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Let me know what you find out. Symptom-free COVID "survivor". (FAQs). Missing thousands of dollars.. was only Direct Deposited $450 vs $4,000+ 7 5 103,481 Reply. The first stimulus payments are expected to reach taxpayers bank accounts starting march 17 and the irs expects to deliver. Ok so Monday - Friday, should be there the next tuesday (10th) at the latest. (This line has no information on Economic Impact Payments.) I still havent received mues ddd 2/24. Second Followup: that is just bs. What is tax products pe2? I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but according to turbo tax, I haven't received my tax return yet. TPG offers tax-related financial products through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. I need to know the cost of herballife products? Whereas Green Dot Bank is headquartered in Prov, Utah. How do i track my check from the santa barbara tax products . TurboTax comes in five editions: TurboTax Free - Cost: $0 + $29.99 for each state return. Even many clients have concerns that the refund is less even after deduction of the tax fees. Chronic diseases are a consequence of lifestyle. What do TAX PRODUCTS PE4 SBTPG LLC means? The company is located in San Diego, California. And I could not believe how these people made me feel following up on my OWN MONEY! TurboTax uses their services whenever customers opt to deduct their fees from their refund (RPS). The complaint has been investigated and resolved to the customers satisfaction. Our mission is to enable tax preparers to maximize their revenue and increase their client satisfaction. Then SBTPGs bank sends the rest of the Federal refund to your bank account. Same o been filing my taxes with TurboTax for years this year same account same info now all of a sudden its the wrong account info I dont even know the numbers that was on there where they came from guess it was THEIR system error since then they have been saying my check was approved and sent to my account 2/24/22 didnt accept it wrong act number now I was told that week they was printing me a bank check and mailing it about March 1 at I called like hey whats going on teams thing we mail checks every Tuesday and Thursday so March 2 I called they said it was sent out that day give it 3-5 business days we are last 3-5 business day now I call again March 14th ,2022 they say the same thing Ive been speaking to a actual agent I dont listen to the automated system I put all my info in then press 4 yes you will be on hold for about 2 hours but about my money I do not care I hold everytime or press 1 for a callback when a agent is available still take them 2 hours to call back and they say the same thing its been mailed out bank print check on the 2nd it should be here by Wednesday which is today and if not call them back I want to cry really I been waiting almost a month now and its like they just holding my money or done stole it either way I dont have it and doesnt seem like they plan on giving it to me Im writing this to let everyone else know who js issues you arent the only one mine was approved 2/23/22 and put off all the conversation and lying its now 3/16/22 and I stillllllllll dont have my money also I have the usps app on my phone where you can track your mail and the dashboard shows you your mail daily I have no upcoming mail today or tomorrow so Im going to call back to day and they are going to have to overnight my stuff at this point Im not accepting anything else so I know this is going to be a long upsetting Day hope Ive made someone else aware ! I received my taxes through sbtpg 03-05-22. DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! In an ideal case, IRS should send you a letter explaining why the refund amount was lower or higher(in some cases). Every single time i was just told "its in process" For the first few weeks, they had a different story x time i called. I would say TurboTax might be more guilty in this as theyre using their customers and selling them this horrible product. This company receives payment from the IRS on behalf of I used turbotax this year because I thought it would be more convenient. What is tax products pr1 SBTPG LLC deposit? IRS indicates payments will not be issued to TPG. At years end 2022 TPG website no longer shows my refund on the site. You can contact SBTPG (also known as Civista Bank) by calling 877-908-7228. Who is Santa Barbara Tax Products Group? This cookie is set by GDPR Cookie Consent plugin. The moral of these stories is DO NOT use Turbo Tax. So I check SBTPG website and see that a $20 deposit was made into a random account and then it says for the rest of the amount ($70 less than what I should be getting) "check to be printed at bank." Do not use santa barbara tax products or turbo tax. You dont realize all the fraud. . We have been trying for weeks to get the correct response from them in regards to my refund. I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. AT this point I'm going off. They have been serving the consumers with tax-related financial products and services. These type of people who run this bank needs to be run out off the country.. THIEVES! Can I apply for a refund for that charge?. Santa Barbara Tax Products Group is based in San Diego, California and operates as a subsidiary of Green Dot Corporation. Standpipe, standpipe, Bryansk Region, rabochiy . The direct deposit came from "tax products pe1 sbtpg llc." After doing a bit of looking around, I tracked it back to Santa Barbara Tax Products Group. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Unable to create a TPG account or login to the TPG website? Did u ever receive your check a was it TurboTax who assist you with that ? Unsatisfied with SBTBG of Lake Elsinore, US. If not how do I get a job with them so I too can do as I please! They are responsible ! SBTPG is the company that processes the refund whenever you choose to have your TurboTax fees deducted from your federal. The bank never got anything.) A Green Dot Company | NMLS ID# 914924 | Technology Privacy Statement. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. Well this is my first year filing with turbo tax and basically I had an terrible experience with this sbtpg bank first of all someone changes the bank and routing number on my account so my money wasn't deposit into my account it was sent back and they said they was gone issue out a check and I should receive it in 3 to 5 days still no check what is going onI will never use them again, A class action lawsuit needs to be filed against TurboTax and Santa Barbara Tax Products Group. I WILL NEVER USE TURBO TAX AGAIN. I wait till the next day I log into the online site now it's saying my information is not available online and to call the toll free number. It does not contain enough information. What does tax product mean on my bank statement? Chances are u owe money to offset treasury agency. 44. when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . So I did after that I called to see if it was accepted. Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. The tax software simplifies and expedites tax return filing for Federal and State taxes. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. If you received a deposit of your Federal refund from Tax Products, aka SBTPG, PE2, etc., that implies you had TurboTax fees that you chose to pay out of your Federal refund. SBTPG is the one who deposits your refund if you had any fees deducted from your return. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) Then SBTPG's bank sends the rest of the Federal refund to your bank account. - get all this in via mail and I'm called on 2/27 that they need my WIFE's DL and SSL since she's on the taxes (forget that the SLL is already in the tax forms I gave them) Apply today Fast Cash Advance is an optional tax-refund related loan provided by First Century Bank, N.A., member FDIC (it is not the actual tax refund) and is available at participating locations. The IRS has submitted the case to BFS for an investigation. NorCalCourtney, I am having the same EXACT problem! You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. I was told it was sent out 3/3/2022, even the wish packages get here faster. How does the multi-year website work? After due processing by IRS or State, the refund amount is transferred to TPG company. One often reported problem by some of the TurboTax customers is they receive a refund deposit less than what it should be.