more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. i am now a former customer. I gave her the substitutions and one additional item. I purchased chicken salad Giant Eagle last night, 9-28-18. Desired outcome: My mother purchased a $125 Lyft Gift Card at Giant Eagle Store #45. I would recommend reaching out to the party you received this card from to seek any potential reimbursement. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Job Work/Life Balance I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. I had to go to Kroger to get a cake for my granddaughter. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Not even sure it was USDA Choice. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. UPDATE: It's sad to see that people will accept eating a piece of edible paper. I have made 3 complaints to your service department about the condition of your in store wheelchair. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. At first, it was alright, but it progressively got worse along the way. 4. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. Here are 8 tips for writing great reviews. In fact I am going there tomorrow for my flu shot, and my Moderna Booster ouchWe even have a StarBucks inside our Giant Eagle I have been a loyal customer of Giant Eagle , SquirrelHill , Pittsburg , PA , since our UPMC days in the late 1980s . The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. Phone number +1 724-258-5011. This will surely increase the credibility of your complaint. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Time: 1:28 Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. HIGHEST PRICES ANY WHERE! Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. Giant Eagle, (store #4029). It's more of an inconvenience than a convenience. I think that's obvious, Dec 7 2022 What they do NOT tell you is that now, if you buy one, it's down to $1.25! Wide selection of private brand goods. $#*! This complaint was posted by a verified customer. The fact that i have been using this pharmacy for years, knowing the medication I do take is a 30 day supply. Outrageous. It was never added on. So they keep putting out thinking it's fixed. And having them in the store? Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. 1. Be the first to write a review for Giant Eagle Supermarket. It's unbelievably immoral and despicable! 6932 West Central Ave, Toledo, OH 43617. The next best thing would be some sort of response just so I know you are aware of my issue. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . This is a very serious issue. We cannot discuss details around this or any situation that may be under investigation. Thank you for contact support. Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. This person was watching everyone in the line as if they were stealing. Every single prescription that is filled here is billed wrong. It was for curbside pick up. Waited there another 10 minutes and was told it would be 30 to 45 minutes. The other guy behind counter was rude also. Disgusted I found a grey looking mealworm. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. WHY would you allow such a sick person to work and spread germs to your customers???? Giant Eagle has extremely terrible customer service. File a complaint. I placed an online order on December 23, 2022. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. Claim it and get a lot of features. File a complaint. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. What happened to integrity and company loyalty. The attendant looked to find it in the car wash and could not. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Giant eagle unwilling to offer anything related to customer care. 3.0 Former Employee, more than 5 years Deli Team Leader 7 Oct 2016 - Deli Team Leader Recommend CEO Approval i had over one dollar on the advantage card for fuel perks for gas. Don't deserve even 1 star for that area. Columbus ,ohio. 6930 West Central Ave . Giant Eagle has extremely terrible customer service. Wasn't willing to help and nor was her co-worker Sandy. Management was okay in the beginning then it slowly deteriorated, into a $#*! if customer service reviewed purchases they woul see all are made in my name with my debit card. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Please in the future check your produce before just tossing it carelessly on the shelf. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. Overpriced! I called the store. I was told I would hear back in 2 to 3 weeks. This is actually about an experience my mother had with Giant Eagle. Start your review today. Check out machines worst than Kroger's attendent had to be called 4 times I will not shop at this store again and will encourage others to not shop here as well. Why am I going to have to go to to your store to get my weekly special circular? All the time. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. Theres no reason I should be getting the runaround like this from a big company like this. It has been a reoccurring issue monthly. Makes me appreciate Kroger even more! Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Block Spam Calls. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? So i activated an offer for spend $150 get $10 bonus. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Ripoff Report Needs Your Help! Reviews There are no reviews yet. Desired outcome: Get the food ad on the mailers. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Thank-you; Sincerely Rosemary Hiler. they had no problem refunding my fuel perks then. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! I will write and call to everyone I can to let them know how horribly I was treated. Not a good look for Giant Eagle. Early History. A necessary evil. I am so disappointedthat the storewould sell something like this. 108 total complaints in the last 3 years. After picking up the order, I realized that none of the substitutions or the additional item were there. Giant Eagle.. Canfield Ohio ComplaintsBoard.com is a leading complaint resolution website on the Internet. None I'm never coming back. Our only son was born @ Magee Womens Hospital in Pittsburg . The service has always been rude, but now they have become even worse. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. but 2. Because more often than not, they have what is needed and at a fair price! I. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. I'm not expecting any compensation because I cannot provide the evidence, but I did want you to know about my disappointment. She hardly had a voice and could hardly hold her head up. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. I've been shopping here for years, and it's a typical grocery store with an infuriatingly long line at the Pharmacy. I like the milk and meat being fresh but I gave two stars because 1. they sell off brands, you cannot find (for instance) brand name saltines. Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. This is unacceptable. Even the store manager was unaware that flu shot hours were limited! Giant Eagle's Customer Service is despicable! Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. It always smells bad. I am first off disappointed by the new renovation. I also work for a pharmacy in the area for 5 years. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Like im bothe ring you! She then just said rudely, take it up with customer complaint or something like that which was very insincere. No printer or internet. Your self check out is hardly a convenience. Review Of Franks Restaurant Hudson Fl 2023. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office I shall not go back to them. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Very truly yours,Giant EagleClaims Department. Ive had to cancel scripts and have them sent to other pharmacies as well on several different occasions. Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio Giant Eagle has 37,000 employees. At this point I have spent way too much time with them without a resolution to this problem. GE card number 78012 Rude staff That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. Then, i went in. For further assistance, please reach out to them directly. Normally bakery products are excellent. The most common ethnicity at Giant Eagle is White (74%). It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. Regina Zajac, [protected] [protected]@zoominternet.net. We will forward their concerns to the pharmacy and regional leader. I said I would write to Ms. Laura Karet about this. When are you guys gonna get the a2 milk? How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Or does that all fall on computers today? As a matter of policy, BBB does not endorse any product, service or business. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: Additionally, I go to pick it up the second time and when asked where the needles are I am told they now need authorized, why not get the authorization together. My husband and I tried to eat it but ended up throwing most of it away. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Absurd! more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. They told me it was the best they could do and offered no solutions. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. This is over a $300 charge. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: Help even if you are not a cashier, you work for GetGo! She said too bad, you need to wear a mask or we can't check you out. So I went to the self-checkout, and there I was harassed by two other employees. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. You will lose me and many others who despise having to use pc, etc to see your weekly special info. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. ADDITIONAL LINKS Complaints: My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. Most customers were really nice and then there were some that you just lose faith in humanity from. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. This is unacceptable. i have to go back to the website to send a reply. Spacious and very clean store. Then I called. Category Food & Beverages. (Either January 3rd or 10th). Giant Eagle Grocery Store Hours and Location info near Indianapolis. I purchased chicken salad Giant Eagle last night, 9-28-18. I never got it and spent $212.13 i can see. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Shed light on the availability of medication needs brought to someones attention. I love that the fruit and vegetable selection is top notch. I noticed I had an item that had to be removed from my bill. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Kroger's parking lots are always full. Giant Eagle reviews & complaints. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . They kicked my special needs 3 year old grandaughter out for not wearing a mask! Giant Eagle reviews & complaints. this item is currently being modified/updated by the task: derive . See details. I didnt see any signs about that. In hopes to fix this issue for me and other customers for future. I can't help but to notice a 1 star for most of the reviews. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. My prescription was not refilled. i recently shopped at the local giant eagle for groceries. Shed light on the availability of medication needs brought to someones attention. I would highly recommend shopping here. Working hours Fri 7:00 am - 10:00 pm Tue 7:00 am - 10:00 pm Wed 7:00 am - 10:00 pm . As I cant see how I am the only person experiencing this problem. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. And the person who answered was named Morgan, a female. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Of the others, I choose G.E. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. Here clients can delve deep into delicious meals, and taste. Procedure is simple and painless and the staff is ALWAYS pleasant. Wide selection of produce, meat and general grocery products. No, it is too hard for them to comprehend. A guy with a strange accent was very rude and started to yell at me. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt.
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