Exchanges are FREE! Im. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. If you are unable to complete the return online, you may contact us. So you end up getting a lot less back then what you originally paid for the item. Romantic in silhouette, this number consists of ruching, string tie straps, and a dainty bottom frill from some extra spice. 2023 Selfie Leslie Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. | PRIVACY POLICY. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. We hope you understand and will come back to visit us again soon! If so, Selfie Leslie offers a 30-day window for returns. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. Thank you. First of all, I am sad that my items didnt work out for me, but the inventory and options that Selfie Leslie has is amazing. Please note that items ending in $xx.50 are Final Sale. Thank you for shopping with Selfie Leslie. Products purchased in store or online may be returned or exchanged at any Leslies store with an accompanying receipt or packing slip and a valid ID. Selfie Leslie High Neck Open Back Floral Mini Dress NWT. Can I have my parcel redirected to a different address? I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. In rare occasions, customs agents may delay delivery of some packages. For security reasons, we are not able to change the address your order is being sent to at this time. A $9.75 RETURN FEEapplies forall REFUNDS. Anyone can write a Trustpilot review. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! Final sale items are sold "as is" without warranty. I love Selfie Leslie dresses! The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Products being returned or exchanged must be in their original packaging and in like-new condition. So each item is going to be a different length and fit differently due to each individual's height. The biggest pain point seems to be the long-term quality of their dresses, as many shoppers said their orders were not as good of quality as they expected based on the price they paid. I highly recommend Selfie Leslie! You may opt-out of the Service at any time. Theyy cleverly present their site and social media as if they are a mid range boutique brand that has their own designs(e.g. June was a very busy month for me. When I try to track my order there are no available details? Drop it off at any FedEx location to be shipped back to us. I've had typically good experiences (and added some staples to my wardrobe) with reputable brands I already know. Its worth mentioning in this Selfie Leslie review that the brand uses 256 SSL software which encrypts information you input to protect it from interception by outside parties.. Once your return arrives to us, please allow2-3 weeks for processing if youmailed itback vs using the Return Bar. I follow a few influencers, and mine have been hit or miss. Case in point, Selfie Leslie offers dresses, tops, bottoms, and accessories galore. Most US orders ship within 1 business day of purchase. This was our first experience with Selfie Leslie, but it definitely not be our last!! They are so fast to respond, super helpful, and always so friendly. Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. In this day in age when there are multiple stores with amazing products, customer service is what sets . It goes against our guidelines to offer incentives for reviews. By consenting to Selfie Leslies SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. All International Orders(Outside AU) areFINAL SALE. Just not worth the hassle. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. We think its worth checking out because there are some really cute items on the website, but its nothing you couldnt find anywhere else (and for cheaper). Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. I'm in love with selfie clothes.Excellent quality, every dress in the most flattering cut in the world. I had a great customer service experience with Team Selfie Leslie! If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . Hi Michelle, we're sorry that you are not 100% satisfied. my favorite online boutique for sure ! Extra 25% off final sale. Selfie Leslie has a consumer rating of 2.5 starsfrom 2 reviews indicating that most customers are generally dissatisfied with their purchases. However I'm very disappointed they don't carry petite sizes. If you are not completely satisfied and your order qualifies, we accept returns. Customs policies vary widely from country to country; therefore, please contact your local customs office for further information! Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. Please note that order totals at checkout reflect estimated tax. I ordered a dress from Selfie Leslie and it arrived quickly. If you dont see any tracking details 48-hours after placing an order, please contact our Customer Service. If for some reason you did not receive an email from us, please check your spam folder and add support@selfieleslie.com to your safe sender list. This is disclosed on our return policy page in bold font. Cant say enough about customer service. For inquiries unrelated to this Selfie Leslie review, you can contact the brand through: Next, check out some similar reviews you might like: Your email address will not be published. All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration. Rating: 6.5/10 . Best paired with YSL heels and statement jewelry, the Bambi Ruched Mini Dress Red retails for $90. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. Just make a new purchase through the return portal for the size/style you would like. Frieda Cowl Neck Front Split Midi Dress Midnight Blue, Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver, Reinhart Floral Asymmetrical Mesh Dress White, Summer Skirt Robyn Flounce Rose Print White/ Orange, Floating By Plunging Neckline Mesh Overlay Midi Dress Sage. Just make a new purchase through the return portal for the size/style you would like. Please note that all cards issued by local banks which do not carry one of the logos above will not be accepted by our global processing service, in which case we recommend PayPal as an alternative. This is in response to Selfie Leslie's response to my initial review. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . I would attach pictures if I could but basically none of these dresses are made for this website. You will receive a shipping email as soon as we despatch your parcel. I returned another dress because it was just poorly constructed. For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. The customer service of Selfie Leslie is one of the best I've ever experienced. Store credit is issued within 2 weeks once the package is delivered. As a visitor to and a user of this website, you shall only use the website as permitted by this agreement, and you shall not use its contents for any commercial, political, obscene, illegal, or inappropriate purpose. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. All transactions submitted through Selfie Leslie are encrypted with 256 SSL software which encrypts information you input to protect it from interception by outside parties. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Pricing and offers are subject to change. They answered all my questions, we're timely, very informative about my dress questions, return, new order. The item I want is sold out or no longer available -- what do I do? Not their fault, but I needed to exchange. My girls received Christmas gifts which did not fit. A $9.75 RETURN FEE applies for all REFUNDS. As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! (They also refunded me a partial refund to get the original dress repaired as this color was now out of stock. ) Local countries' Taxes and Duties are the responsibility of the customer. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). Return feeof $9.75 is per return request (RMA). 12. The fashion industry is home to thousands of clothing brands. These items cannot be returned. The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. Selfie Leslie is all about Instagram fashion. For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory. The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. The Selfie Leslie team responded quickly to my email regarding a return. Either Party asserting the dispute (Dispute) shall first try in good faith to settle such Dispute by providing written notice to the other Party (by first-class or registered mail) describing the facts and circumstances, including any and all relevant supporting documentation, of the Dispute and allowing the receiving party thirty (30) days in which to respond to or settle the Dispute. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. Not only does Selfie Leslie have an awesome dress collection, but the boutique also carries super cute skirts and rompers! Shipping times may vary due to the availability of merchandise. What can Selfie Leslie do if the package is lost? Find out how we combat fake reviews. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Its baggy and so not flattering. Overall, we think the brand is a bit overpriced, but if you do decide to shop from there, make sure to check out the Selfie Leslie reviews on individual items! Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. I cant wait to get the new dress in and feel like a movie star (the dress is Perfect Day!). ARBITRATION IS MANDATORY AND THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS OTHERWISE SPECIFIED BELOW OR IF YOU OPT-OUT. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. Others stated that the brands garments are well-made and stunning to wear. . See our Shipping Page for more details! (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. Join the SMS Club & Save 15% OFF your order. All merchandise must havealltags and hygienic liners attached. International shipping is a flat fee of $39.99. It took them over a month to issue a refund after they received my returning item. With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. Our exclusive coupon with Selfie Leslie -. I wont go as far as to say that Selfie Leslie is the most affordable brand out there, but theyre undoubtedly on top of clothing trends. They have a terrible return policy, worst customer experience and should probably be in law business since they know to twist and turn their policies that can. The customer service is amazing! If there was more we could do to improve USPS delivery, then we would, but we are at their whim unfortunately. Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. Clothing (Brand) Designed in Australia, Around the world #Dresses #Rompers #Bridal (Not sure how to add the photos on here, theres no option to.? Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. Check out what 541 people have written so far, and share your own experience. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Except where otherwise inapplicable or prohibited by law, the website, and all contents, products and other information on or accessible from or through this website are provided as is and as available , without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for any particular purpose, non- infringement, security or accuracy, One & Only Collective Inc. makes no claims to the accuracy of the information contained on this website, and reserves the right to amend errors or to update product information at any time without prior notice. I changed my mind and want to cancel my order. Shop our selection today for on-trend looks youre sure to adore. Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. Plus they expect me to pay a fee for the returns which is unfair since I was scammed. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! Use Up and Down arrow keys to navigate search results. Selfie Leslie reserves the right to limit or refuse service to any customer/entity at any time for any reason. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the website; Your address, telephone number, and email address; A written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law, including the law of fair use. As stated on our website, returns must be made within 30 days of making a purchase. THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. We know, however, that sometimes things don't turn out perfectly. I received a letter that said that they tried to deliver. My package said it was returned to sender and unfortunately the item was out of stock. This is especially towards the companys customer service, prices, and assortment of on-trend designs. Hi Erin, we're sorry that you are not 100% satisfied. Generally, there havent been too many complaints about Selfie Leslies quality of clothing, but customers do think its pricey for similar quality that can be found for cheaper at other fast-fashion department stores. Voice your opinion today and hear what 541 customers have already said. Unrealistic return policy. Refunds will be issued to the original payment method. This website may include links to third-party websites, such as links from advertisers, sponsors, content partners and third parties. For more information on our return and exchange policies, . To see how we collect and use your personal information, please see our. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. This company is engaging in consumer fraud. | Read 361-380 Reviews out of 533. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! Selfie Leslie is all about feeling feminine, sexy, confident, and beautiful, which is exactly what this boutiques clothing emulates. When checking out, use our single-click PayPal express feature to speed through checkout like normal! This is my third time ordering from Selfie Leslie and im really pleased!! Follow. We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". For instance, I found several discount codes on the brands website. Selfie Leslie's shipping is fast and their clothes are great quality. Any When you confirm your shipping details, any applicable taxes will be calculated on your total merchandise value. I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! I went to return it and it got stuck in transit through FedEx for two weeks. Type or copy and paste the code exactly as it appears into the discount/coupon code box on the checkout page -- click apply and your new total should appear! Size: L Selfie Leslie. Return packages postmarked after this time frame will be subject to denial Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. Prepping for a countryside getaway? Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. Im unsure about a size and have a fitting question -- how do I find this information? Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. Their dresses are nice quality! Selfie Lesie horrible Reviewed in the United States on December 14, 2020 DO not waste your money or time with Selfie Leslie merchandise. So we were given a full refund and told to not worry about shipping the damaged dress back. The general amount for the duties and taxes is approximately 20% of the dollar amount of the merchandise. | T&C'S The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. | T&C'S When trying it on the zipper broke and I was super sad because I loved the dress so much . Verification can help ensure real people write reviews about real companies. You can shop for dresses by occasion, length, price, color, and style for easy website navigation. 2023 Selfie Leslie Australia NWT. Please see our Shipping Page for more information. After your order has shipped, it will generally take3 -5business days to arrive. The dresses they sell look like cheap $10 knock offs. Keep reading, as in this Selfie Leslie review, Ill take an in-depth look at the company, its products, customer ratings, promotions, and more to help you decide if theyre worth checking out. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. thatsposhable. There is NO RETURN FEE if you make an exchange purchase through the return portal. Text the single keyword command STOP to +18445493819 or click the unsubscribe link (where available) in any text message to cancel. We have done our best to display as accurately as possible the colors of the products shown on the web site. A tracking number will be provided to you via email once your package has shipped from our warehouse. Ill provide some pointers to consider the next time you shop in this Selfie Leslie review. Looks like your current store isn't near your delivery area. Your use of our site further confirms your approval of all of Selfie Leslies policies, such as our privacy and return policies. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. Order Number/ID Order numbers start with SF Zip/Postal Code Start Your Return By continuing, you agree to this Privacy Policy. . Join the SMS Club & Save 15% OFF your order! Order Number: Zip Code: I trust this company and im continue to have my selfie leslie collection. I am naturally a size small and I ordered a size XS. All rights reserved. SelfieLeslie.com. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. Date of experience: October 17, 2022. NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. Order numbers start with AU. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. 2023 Selfie Leslie 355 following. Selfie Leslie has the right to exclude certain products and categories from promotions at will.
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