We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. Phishing is the practice of sending fraudulent messages (typically an email) used to trick people into revealing sensitive information. Simply enter your Airpoints number when you book a flight or with one of our travel partners. Pro-tip: For the best Oscar experience,sign in to the website first. height: 42px; If you have forgotten your username, enter your first name, last name and email address and click Send reminder. Please note: Online Services is not currently available for residents of Continential Europe. What happens if I do not have access to a registered mobile or email address? The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Yes they are. Can I transfer my AirpointsDollars to another member's account? Pro-tip: For the best Oscar experience,sign in to the website first. Airpoints members wanting to make car hire reservations can call Budget on 0800 283 444 or +64 9 526 3243. Once resolved, call our team to reactivate your account. Programme Rewards Members earn 2.50 Airpoints Dollars per day's rental, on all qualifying rentals*. If you are new user or forget your password for Eprimo Online Portal, try creating a new account or reset password option. Can I purchase additional AirNewZealand lounge Guest Passes? Offers available to new , approved HSBC credit cardholders. For further information, or to apply now, visit Westpac or call 0800 888 111. You can find out your username by heading to the sign-in page and clicking 'Forgot your username' torequest a username reminder. } Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? If you believe your credit card is compromised, contact your bank immediately. These fares are only available online for one day only or until sold out. I'm already an Airpoints member - do I need to register again? Accountability for the subscriber base across the owned Customer Loyalty programmes, and execution of strategic Loyalty partnerships. There are a few reasons you might not be getting them. Domestic. Forgotten Password Password Self Service If you have forgotten your password, follow the prompts to reset your password. 4. This should also be the same name that's on your current passport. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. Here's what to do: Please note, you can't change your actual account name or date of birth in the personal details section of the profile menu. Yes, it's possible to top up your Airpoints balance, by purchasing AirpointsDollars. To change your account details, please see the FAQ below. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Tasman. It's possible your missing AirpointsDollars and Status Points are still being processed. As some parts of your account are more vulnerable than the others, additional security checks may be required to keep your account safe. Westpac Airpoints credit cards comparison table New Zealand domestic check-in. With four different Airpoints credit cards, there is a card to suit you. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. 2. If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. Alternatively, if you wish to pay for rewards with your AirpointsDollars for your partner or another household member you can do this by creating a Gifting Register. display: block; margin: 0; Set your contact details, flight preferences and more. It could still be a phishing or malware site, so still take care. You could be asked to answer security questions only you would know (for example, you might be asked questions about your Airpoints account), or you might be asked to verify a one-time PIN code that will be sent to your mobile phone. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. .content.header-bottom .usp-content { * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. You can login to grabaseat and change your email preferences at any time. 0800 352 266. Learn more about suspicious emails and messages. Still got questions? Air New Zealand Privacy & Security Policy. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). Can I use AirpointsDollars to buy prepaid extra bags? } Will my account be locked if I enter an incorrect passcode? Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Simply click on the "sign in" button on. Avisworld.com is a Car Rentals website . AirNewZealand lounge passes are not available for purchase. https://ib.airnewzealandcreditcard.co.nz/login. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. If you've not registered yet, you can register for Airpoints online. font-size: 0.9375rem; Online and mobile check-in. Answer To make sure the Airpoints Dollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. You must always gift a whole reward. Learn about the Airpoints programme. The deals that are still showing will be for specific flights and travel dates, and the number of seats left can be spread over different flights on different days. .content.header-bottom { With Shairpoints, New Zealand residents can pool Airpoints with up to four other Airpoints members to enjoy greater benefits. I'm registered for grabaseat alerts but I'm not receiving them. Online booking help. Please enter username to reset password Username Submit How do I complete the email and mobile verification process? 1 AirpointsDollars will be earned at the rates specified and published by Westpac from time to time on our website at westpac.co.nz/airpoints. display: -moz-flex; This is a security feature to protect your account. and he will do his best to retrieve it for you. Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer. Simply tap the Airpoints logo to get there. display: none; Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. How can I update my personal information and contact details for Airpoints? If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. (AirNewZealand reference numbers end in "H".). If the person you want to gift a reward to is already an Airpoints member there will be no fee to add them to your Gifting Register. Compare and book leading operators from taxis and shuttles to limousines and helicopters. If you go to ourAirpoints Mallyou'll find your earn rate on all our international and local brands. } Update your password. display: -moz-box; Auckland, New Zealand. width: 100%; For ANZ Visa Business cardholders APD earn will reduce from APD1 per NZ$75 to APD1 per NZ$85, or APD1 per NZ$50 of spend with Air New Zealand (for the first NZ$25,000 per annum). There are many ways to earn AirpointsDollars - to find out more,click here. Do use a password or passphrase that has at least 12 characters for your AirNewZealand account. The airline says more than 2,000 flights are booked everyday utilizing Airpoints a number which at first glance is surprisingly large given the size of the carrier and program's reputation for not being very rewarding. More about spending. Personal information irrespective of whether the account is active or inactive will be handled as per AirNewZealand's Privacy Policy, What to do when you notice suspicious cyber activities, Steps AirNewZealand takes to enhance cyber security, Frequently asked questions about cyber security. Does this mean I will automatically get all other AirNewZealand email notifications? You will need your booking reference and the last name on the booking. Additional phone numbers. The team are available 0900 - 1630 Monday to Friday, outside of public holidays, and will respond to you as soon as . Your password or passphrase should not contain yourAirpoints number, username, or email address. You can then set up your email preferences so you can start receiving grabaseat emails. A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. How do I update my details? At the start of each month*, the earn rate tiers, for Westpac . No. Your account will not be locked instantly, but you may not be able to complete transactions. Can I use AirpointsDollars to upgrade my booking? Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Elite and Gold members have the exclusive right to gift rewards to nominated people. Remember, always use unique passwords or passphrases for online sites and services to keep them safe and to minimise any risk to you if one account is breached. If you notice any suspicious activity, report it to us and take steps to protect your Airpoints account and personal information. To reset your, , enter your username and email address and click Send. Airpoints enquiries - New Zealand 0800 247 764. Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. Or simply ask Oscar, our chatbot who can help retrieve your username if you know the email address you used to set up your Airpoints membership- the one you saved in your profile. If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. Download the Grabaseat mobile app through. Our range of AirNewZealand credit cards, issued by Kiwibank, reward you with AirpointsDollars for your everyday spending* and also give you the ability to top up your AirpointsDollars balance. It is important because the confidentiality, integrity and availability of our digital systems, ensures that we are able to provide services to you while keeping you and your data safe and secure. . Airpoints Terms and Conditions apply. The Airpoints credit cards are issued by Kiwibank Limited . Lucky for you, we have a few ways to get in touch. If you're an Elite member, you can request one cabin class upgrade using AirpointsDollars at a fixed rate. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. -ms-box-orient: horizontal; How does AirNewZealand manage personal information? Don't share your credit card information with unknown online requests or websites.
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